Frequently Asked Questions
Everything you need to know about your next favorite pair.
When will my order be shipped?
We aim to process and dispatch all orders within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be unworn, in their original packaging, and with all tags attached to be eligible for a full refund.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.
How do I know which size to choose?
Our sneakers generally fit true to size. We recommend checking the specific size guide on each product page for detailed measurements and fit recommendations.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your products limited edition?
Many of our drops are limited runs to ensure exclusivity and reduce waste. We recommend signing up for our newsletter to be notified of restocks and new releases.